This is expected — SIR does not have Market Referrals. Use Invite or Direct methods.

Check if agents cover the destination. Wait for cross-brand window to open to partners.

Receiving party may not have signed (7-day deadline), update overdue, or Referral Contact action needed.

Check Outbound/Inbound tabs. Ask your Referral Contact. Cancelled referrals in history.

All receiving parties notified. Check for update alert.