Make sure you are signed into SIR Access (your intranet portal) first. Do not try to log in with email and password — SIR uses SSO only. If the issue persists, contact support.

SIR users log in via SSO through SIR Access. You should not need an activation email. If you cannot access SIR Access, contact your office manager.

Clear cache/cookies. Try a different browser. Contact support with screenshot.

SIR does not have the Marketplace tab or Market Referrals. If you cannot see other features, check with your Referral Contact about your office's configuration.