A "Reassign" button will appear below the receiving agent's name under the Referral Details tab. If the sending office DIRECTED a referral to a specific agent, the receiving Referral Contact may be unable to reassign the referral.
A "Reassign" button will appear below the receiving agent's name under the Referral Details tab. If the sending office DIRECTED a referral to a specific agent, the receiving Referral Contact may be unable to reassign the referral.